Portals Are Facing a Double Threat:
10X Price Hikes and AI Disruption— So Taking the Broker’s Job May Be Their Only Way to Survive

by Firas Al Msaddi
Saturday, 17 May, 2025
Let me say this clearly— This isn’t an attack on portals. It’s not a prophecy.
It’s a possibility— and it’s already unfolding.

The signs are everywhere:
Clients are shifting. Brokers are evolving. The tech is accelerating faster than most portals can handle.

Maybe they’ll adapt. Maybe they’ll become AI-powered and open to collaboration.
Or maybe — just maybe — they’ll get caught in the middle…

Too big to pivot. Too slow to lead.


The Cost Spiral That’s Backfiring
Real estate portals are becoming a high-cost liability for brokers.
Ad spends are rising. Lead quality is falling. And brokers are now competing against their own listings — often invisibly unless they overpay.

But here’s the shift:
AI has changed the game. Now, brokers can generate, qualify, and convert leads independently — without relying on portals. The more portals charge, the more they push brokers away… And the faster brokers start replacing them.


The Last Card Left: Take the Broker’s Job
Portals weren’t designed to sell. They were designed to display.
But that’s not enough anymore.

Faced with shrinking margins and rising competition, portals may have only one path left:
Take over the broker’s role — or risk extinction.

And that move? It’s already in motion.


Portals vs. Brokers: Who’s Really Built for the Future?

Aspect

Traditional Portals

Next-Gen Brokers

Search Experience

Outdated filters. Endless scrolling.

AI-driven, instant, tailored answers.

Lead Generation

Losing exclusivity. Everyone sees the same.

Direct, owned, AI-qualified.

Client Loyalty

No trust. No face. No follow-up.

Human + AI = scalable loyalty and trust.

Content Creation

Copy-paste listings. One size fits all.

Personalized, branded, voice-rich storytelling.

Tech Agility

Slow, stuck in legacy systems.

Nimble, decentralized, built for real-time AI.

Discovery Control

Losing grip on buyer journey.

Brokers are the new search engine.

Revenue Model

Ad-dependent. Margin-thin.

AI-enhanced profits, lower cost per deal.

User Interface

Static, outdated, uninspiring.

Dynamic, interactive, and automated.

Client Experience

Transactional. No human layer.

Brokers guide, interpret, and close with insight.

AI Adaptability

Slow to integrate, slower to act.

Plug-and-play AI at every step.

Cost to Access

Rising ad spend, declining ROI.

Direct-to-client. Lower cost, higher impact.

Urgency to Act

Existential risk now.

High urgency — but full of upside.



What Portals Might Do Next
To protect their position, portals might pivot — fast:

  • In-House Closers
Leads land, and the portal handles conversion. Broker cut out.

  • Pay-on-Success Listings
“List for free. Pay if it sells.” Fair on the surface, displacing the agent underneath.

  • Booking.com-Style Checkout
Browse, book, and pay — no broker involved.

  • AI Portfolio Managers
Portals manage entire property portfolios directly, from resale to refinancing.

  • Full-Stack Transaction Ownership
From mortgage to transfer — done inside the portal, without broker interaction.


What Smart Brokers Must Do Now
Portals may be pivoting. You need to outperform them.

1. Interpret > Inform
Data is everywhere. Judgment is rare.
Your insight becomes your value.

2. Own Your Stack
Control the funnel. Automate your lead flow.
Use WhatsApp AI, video responses, voice drops, and predictive tools.

3. Tech + Trust = Domination
Brokers still hold the human advantage.
When paired with tech, it becomes unstoppable.

4. Reach First. Close Fast.
Use DXB Interact, smart targeting, and omnichannel strategies to reach the client before the portal even loads.

5. Stay in the Relationship, Not Just the Deal
Refinancing. Upsells. Loyalty loops.
Brokers must now own the lifetime value — not just the one-time commission.


Final Word: The Platform War Is Just Beginning
This isn’t about blaming portals. It’s about understanding why they might come after your job — because they may have no other choice.

But while they prepare to pivot…
You have the chance to transform. You can be the advisor. The strategist. The relationship. The brand.

The question isn’t whether portals will come for the broker’s job.
The real question is whether they’ll get there before you become the platform yourself.
Just say the word.


Follow my Instagram, LinkedIn, YouTube, and TikTok to see what real leadership in real estate looks like — not just in words, but in action.
Share on:
Leave a comment